by Barbara Terhal
Recently I had to deal with some bureaucratic business involving a European grant. It concerned the transfer of this grant from one academic institution to another in the form of an amendment.
The transfer had to take place through the interaction of a variety of people, project managers, scientists, upper- and lower-level secretaries, in a EU web portal.
The portal is somewhat like a virtual castle in which one occasionally discovers a door to a hidden room. Once open, the hidden room turns out to give access to new functions and role play, inviting to dress-up and bal masqué, going far beyond the promise of the